In-house hardware support
Over 5000 printer units repaired with SLA targets achieved
CCE required an IT partner to help support a large IT contract. They required a partner with proven expertise in printer repair, as well as workshop facilities to accommodate the project.
PKS Services has been working with CCE for over 12 years. Our service include weekly collection of faulty printers, repairs and sourcing of replacement parts.
Repairing over 5000 printers for CCE since the commencement of the partnership. Offering CCE a cost effective service and helping them achieve their target SLA, in turn, helping CCE win further contracts.