Privacy Policy in compliance with GDPR

PKS Services Limited (PKS) is committed to protecting your on-line privacy and working within the guidelines set out in the current Data Protection Act's principles and GDPR compliance. Our Privacy Statement aims to disclose what information is being kept by pks services, how this information is used and how this information can be removed/amended.

Web sites covered by this Statement

This Privacy Statement cover the collection and use of data by pks services and on the web site in the United Kingdom. This Statement does not apply to any of the sites, which can be linked to (e.g. our suppliers/customers web sites) from this web site. 

• Data controller: pks services ltd

How we collect or obtain information about you:

• When you provide it to us (e.g. by contacting us, placing an order on our website, by signing up to your e-newsletter or filling a credit application form)

• From the use of our website, using cookies and web beacons and similar technologies, and

• Occasionally from third parties. 

Information we collect:

Name, contact details, payment information e.g. bank details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable),

How we use your information: for administrative and business purposes (particularly to contact you and process orders you place face to face, by phone, email, website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website and in connection with our legal rights and obligations.

How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors described in the main section entitled How long we retain your information. For specific retention periods in relation to certain information which we collect from you, please see the main section entitled how long we retain your information.

Information Collected

We may ask you to voluntarily supply us with personal information, such as your name, company details,  e-mail address, bank details on our contact forms for the purpose of correspondence, to fulfill our contractual obligation and .

At the point of collecting your information, we will offer you the choice as to whether you want to receive further communications about special offers, product information or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose.

In addition, we may collect personal data from your IP address (Internet Protocol addresses of computers) and "cookies", which is logged as a standard method of reporting to statically find out which parts of our web site are visited and how long visitors spend there. We do not log IP addresses to personally identifiable information.

Cookies were originally designed to help a web site distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. It is possible to set your browser to inform you when a cookie is being placed, so that you have the opportunity to decide whether to accept the cookie.

The personal data and information we collect via our websites may include:

Any personal data that you provide to pks services knowingly through a website contact form. This can include first and last name, your postal and email address, telephone contact number, company name and website address.

Your IP address is recorded which allows us to identify you and provide your preferred settings, including saved form data. This data is stored through the use of cookies, which are files stored locally on your computer. Web browsers can reject the use of cookies through a settings configuration

Pks services collects browsing data from visits to the website. This can include number of visits, geo-location information, time spent on the website, which pages are viewed and from which source you visited the website from

By visiting our websites, you provide consent to the collection and use of your personal data.

Purpose of processing information collected

Pks services uses personal data that is collected via our websites to communicate with customers and analyse how visitors navigate our websites to provide improvements.

By sending an enquiry through a website form you will provide your personal data. This information is used to provide requested product and sales information, support and services to meet our contractual obligations. It is also used to contact the customer with newsletters, mailings and other campaign based marketing communications.

Information Use

PKS will use your information as mentioned above, together with other information for tax purposes, administration, customer services, marketing and profiling your preferences. We may keep your information for a reasonable period to contact you about our services. We may contact you be mail, telephone, fax or e-mail to let you know about goods, services and promotions that may be of interest.


Wherever your personal information may be held with PKS, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorised access or disclosure. All personal data and information collected by pks services is stored securely with hosting in accordance with the highest security regulations. We will not store your personal data for longer than is required to meet our contractual obligations with you.

Under the General Data Protection Regulations (GDPR) policy, you have the right to request what information and personal data is currently held about you. You also have the right to request deletion of your information and personal data, and choose to opt-out of any communications that you are subscribed to.

To Unsubscribe

If at any time you no longer wish to be contacted in this way, please e-mail:

All e-mail offers that you will receive from PKS will tell you how to decline further e-mail offers. We will then make reasonable efforts to amend your details as soon as practicable.

To amend your information
PKS seeks to ensure that your information and preferences are accurate and complete. If there have been any changes to your contact details, please advise us by e-mailing:

We will then make reasonable efforts to incorporate the changes in your personal information that we hold as soon as practicable.

Requesting a copy of your Personal Data
You have the right to ask for a copy of your information (for which we charge a small administration fee) and to correct any inaccuracies.

If you would like to see a copy of your Personal Data, please request this by e-mailing:

PKS Services Limited’s Privacy Policy is subject to change and was last updated in On 22th May 2018.

Our Details:

If you require any further information regarding the pks services terms and privacy policy, or regarding the information we collect and how we process it, you can contact us at:

The data controller pks services, unit 5, Links Industrial Estate, Popham Close, Hanworth, TW13 6JE (Reg: 3564403)

You can contact the data controller by post at the above address, by email to or telephone on 0208 867 2959