^

|

|

|

|

|

|

|

|

|

|

|

Established as a specialist in providing end to end, rapid repair and refurbishment
services for a wide range of printers and peripheral equipment, pks
services have built up vast multi-vendor experience over many years of supporting
third party maintenance companies, system integrators, manufacturers and end users
of all sizes. Our experience extends across the full range of printer
technology including:

Upon arrival at pks services, each printer unit is inspected and logged onto Vantage,
our state of the art Tracking System. Once the fault is identified the printer is then fully
stripped down and repaired with any worn and tired parts being replaced.

The pks printer repair process has a number of key features:

Utilising our tracking system, pks services supply to our customers comprehensive reports
detailing all printer units repaired, the fault reported, the fault found, parts used
to facilitate the repair and the turnaround time to close the repair / call. This allows us to
provide highly informative reports tracking failure trends, regularly reported faults and
reoccurring units.

pks services provide a number of on-site printer maintenance services either through
annual contracts or break/fix solutions. Options include 4 or 8 hour response time,
loan equipment and onsite spares. Printer maintenance contracts are tailor made to our
customers requirements and our first-time fix rate is of the highest in the industry. Our
Preventative Maintenance Service provides one of our skilled engineers on-site at
pre-determined, regular intervals to carry out any preventative printer maintenance
necessary to ensure that your printers continue to operate at optimal efficiency.

The latest ID verification technology
is now available from pks services,
the Validate solution.

pks services become the UK
distributor for the new,
revolutionary product, Linea PRO.