As DASCOM we needed to find a local partner with the necessary skills and
infrastructure in order to handle our return to base warranty repairs. At the same time
we were also looking for a partner to manage our out sourced repair centre.
pks services met these requirements and more. They already have many years existing
experience with both TallyGenicom Matrix and Line Printers, which was
a great advantage enabling them to hit the ground running with none of the usual issues
that are generally associated in the start up stage.
It was also advantageous that they are relatively local to DASCOM GB Limited offices
thus making it easy for the communication that is required for this type of partnership
enabling DASCOM to provide its customers with a fast efficient service whilst
maintaining high standards of quality.
pks services are also centrally located within good road networks and infrastructure
enabling customers to easily return their printers ready for repair.
